Jacksonville International Airport
Jacksonville International Airport (JAX) is a civil-military public airport located 13 miles (21 km) north of downtown Jacksonville, Florida. It serves as a hub for Silver Airways and is the third busiest airport in Florida, after Miami International Airport and Orlando International Airport.
The airport has two passenger terminals: the main terminal, which houses Concourses A and C, and the North Terminal, which houses Concourse B. There are a variety of shops, restaurants, and services available throughout the terminals for travelers, including duty-free shopping, lounges, and ATMs.
JAX offers nonstop flights to many destinations in the United States, including Atlanta, Boston, Chicago, Dallas, Denver, Houston, Las Vegas, Los Angeles, New York, Philadelphia, and Washington, D.C. It also offers international flights to destinations such as Toronto, Canada, and the Bahamas.
Jacksonville International Airport Code
IATA Code | JAX |
---|---|
ICAO Code | KJAX |
Airport type | Military/Public |
Owner | Jacksonville Aviation Authority |
Operator | Jacksonville Aviation Authority |
Serves | Jacksonville metropolitan area |
Location | within Jacksonville city-county limits Opened September 1, 1968 (54 years ago) |
Smoking Allowed | No |
Total passengers | 6,574,903 |
Aircraft operations | 98,342 |
Based Aircraft (2021) | 58 |
Jacksonville International Airport Location
Jacksonville International Airport is located at 2400 Yankee Clipper Drive, Jacksonville, FL 32218, United States. It is situated approximately 13 miles (21 km) north of downtown Jacksonville, and is easily accessible via Interstate 95 and Airport Road.
How to reach Jacksonville International Airport
There are several ways to reach Jacksonville International Airport:
- Car: You can drive to the airport and park your car in one of the on-site parking lots. The airport has several parking options available, including hourly, daily, and economy parking.
- Taxi or Ride-hailing service: You can take a taxi or use a ride-hailing service such as Uber or Lyft to get to the airport. There are designated pick-up and drop-off areas for these services at the airport.
- Shuttle: Several shuttle companies provide transportation to and from the airport. You can book a shuttle in advance or arrange for one at the airport.
- Public transportation: The Jacksonville Transportation Authority (JTA) operates bus service to the airport from various locations in the city. Bus service to the airport is available 7 days a week.
- Rental car: You can rent a car from one of the rental car agencies located at the airport. The rental car agencies are located on the lower level of the terminal building, adjacent to baggage claim.
Jacksonville International Airport Terminal Information
Jacksonville International Airport has two passenger terminals: the main terminal and the North Terminal.
Jacksonville International Airport Main Terminal
The main terminal at Jacksonville International Airport houses Concourses A and C. Here is some more information about the main terminal:
- Level 1: This level is the lower level of the terminal, and it is where baggage claim, rental car counters, and ground transportation options are located.
- Level 2: This is the main level of the terminal, and it is where you’ll find ticket counters, security checkpoints, and most of the airport’s restaurants and shops. The following airlines have ticket counters on this level: Alaska Airlines, American Airlines, Delta Air Lines, Frontier Airlines, JetBlue Airways, Southwest Airlines, and United Airlines.
- Level 3: This level is the upper level of the terminal, and it is where the airport’s lounges are located. The USO Lounge is located here, as well as the Delta Sky Club.
The main terminal has a variety of services and amenities for travelers, including ATMs, currency exchange, duty-free shopping, food and beverage options, lounges, and free Wi-Fi. There are also several art installations throughout the terminal showcasing local artists and the history of the Jacksonville area.
Jacksonville International Airport Concourse A
Concourse A at Jacksonville International Airport is located in the main terminal and serves several airlines, including Delta Air Lines, Alaska Airlines, and Frontier Airlines. Here is some more information about Concourse A:
- Gates: There are 12 gates in Concourse A, numbered A1-A12.
- Services and Amenities: Concourse A has a variety of services and amenities for travelers, including food and beverage options such as Dunkin’ Donuts, Quiznos, and Freshens, as well as a few shops selling books, magazines, and souvenirs. There are also several charging stations throughout the concourse for travelers to charge their electronic devices.
- Delta Sky Club: The Delta Sky Club lounge is located in Concourse A, near Gate A3. This lounge is available to Delta Sky Club members and eligible Delta passengers, and it offers amenities such as comfortable seating, Wi-Fi, complimentary snacks and beverages, and a business center.
- Art Installations: Like the rest of the airport, Concourse A features several art installations by local artists, showcasing the history and culture of the Jacksonville area. Some of these installations include sculptures, murals, and photographs.
- Security Checkpoints: There are two security checkpoints in Concourse A, one near Gate A1 and another near Gate A3. These checkpoints are used to screen passengers and their carry-on bags before boarding their flights.
Jacksonville International Airport Concourse C
Concourse C at Jacksonville International Airport is located in the main terminal and serves several airlines, including American Airlines, JetBlue Airways, and United Airlines. Here is some more information about Concourse C:
- Gates: There are 13 gates in Concourse C, numbered C1-C13.
- Services and Amenities: Concourse C has a variety of services and amenities for travelers, including food and beverage options such as Starbucks, Auntie Anne’s, and Freshens, as well as a few shops selling books, magazines, and souvenirs. There are also several charging stations throughout the concourse for travelers to charge their electronic devices.
- American Airlines Admirals Club: The American Airlines Admirals Club lounge is located in Concourse C, near Gate C7. This lounge is available to Admirals Club members and eligible American Airlines passengers, and it offers amenities such as comfortable seating, Wi-Fi, complimentary snacks and beverages, and a business center.
- Art Installations: Like the rest of the airport, Concourse C features several art installations by local artists, showcasing the history and culture of the Jacksonville area. Some of these installations include sculptures, murals, and photographs.
- Security Checkpoints: There are two security checkpoints in Concourse C, one near Gate C1 and another near Gate C6. These checkpoints are used to screen passengers and their carry-on bags before boarding their flights.
Jacksonville International Airport North Terminal
The North Terminal at Jacksonville International Airport serves several airlines, including Allegiant Air, Delta Air Lines, and Spirit Airlines. Here is some more information about the North Terminal:
Jacksonville International Airport Level 1
Level 1 at Jacksonville International Airport is the lower level of the terminal, and it is primarily used for baggage claim and ground transportation. Here is some more information about Level 1:
- Baggage Claim: The baggage claim area is located on Level 1 and is where passengers can pick up their checked luggage after their flight. The baggage claim area is divided into three carousels, with each carousel serving a different set of gates.
- Ground Transportation: The ground transportation area is also located on Level 1 and is where passengers can find various transportation options to get to their destination. This includes rental cars, taxis, ride-sharing services, and shuttle buses. The rental car counters are located in the baggage claim area, while the other transportation options are available outside the terminal building.
- Restrooms: Restrooms are located throughout Level 1, including in the baggage claim area and near the ground transportation area.
- Information Desk: The airport information desk is located on Level 1 and can provide assistance with airport-related questions, as well as information about the Jacksonville area.
- Food and Beverage: There are no food and beverage options located on Level 1, but there are several options available on Level 2.
- Shopping: There are no shopping options located on Level 1, but there are several options available on Level 2.
Jacksonville International Airport Level 2
Level 2 at Jacksonville International Airport is the main level of the terminal, and it is where passengers can find ticket counters, security checkpoints, and a variety of services and amenities. Here is some more information about Level 2:
- Ticket Counters: The ticket counters for the airlines that operate out of the North Terminal are located on Level 2. This includes Allegiant Air, Delta Air Lines, and Spirit Airlines.
- Security Checkpoints: The security checkpoints for the North Terminal are also located on Level 2, near the ticket counters. These checkpoints are used to screen passengers and their carry-on bags before boarding their flights.
- Gates: The gates for the North Terminal are located on Level 2, and there are eight gates in total, numbered N1-N8.
- Services and Amenities: Level 2 has a variety of services and amenities for travelers, including food and beverage options such as Dunkin’ Donuts, BurgerFi, and JAX Market. There are also several shops selling books, magazines, and souvenirs, as well as several charging stations throughout the terminal for travelers to charge their electronic devices.
- Art Installations: Like the rest of the airport, Level 2 features several art installations by local artists, showcasing the history and culture of the Jacksonville area. Some of these installations include sculptures, murals, and photographs.
- Restrooms: Restrooms are located throughout Level 2, including near the gates and in the food and beverage and retail areas.
- Information Desk: The airport information desk is located on Level 1 and can provide assistance with airport-related questions, as well as information about the Jacksonville area.
Flight Status Jacksonville International Airport
To check the flight status at Jacksonville International Airport, you can use the airport’s official website or a flight tracking website. Here are the steps you can follow to check the flight status:
- Visit the official website of Jacksonville International Airport (https://www.flyjacksonville.com/) or a flight tracking website like FlightAware (https://www.flightaware.com/).
- Enter the flight number or airline and flight route for the flight you want to check. You can usually find this information on your ticket or itinerary.
- Click on the “Search” or “Track Flight” button.
- The website will display the current status of the flight, including the scheduled and actual departure and arrival times, gate information, and any delays or cancellations.
- If you have signed up for alerts, you may receive notifications via email or text message about any changes to the flight status.
Note that flight statuses are subject to change, so it’s a good idea to check the status of your flight frequently, especially if you’re traveling during inclement weather or during peak travel times.
Jacksonville International Airport Arrival
List of flights Arrive today at Jacksonville International Airport:
Jacksonville International Airport Departure
List of flights Depart today from Jacksonville International Airport:
Jacksonville International Airport Security Wait Times
To check the security wait times at Jacksonville International Airport, you can visit the airport’s official website or download the MyJAX app. Here are the steps you can follow:
- Visit the official website of Jacksonville International Airport (https://www.flyjacksonville.com/) and click on “Security Wait Times” on the homepage.
- The website will display the estimated wait times for each security checkpoint at the airport, updated in real-time.
- You can also download the MyJAX app for iOS or Android devices and check the security wait times from your phone. The app provides real-time information about the wait times at each security checkpoint, as well as flight information, parking availability, and other airport-related information.
- Keep in mind that wait times can vary depending on the time of day, day of the week, and season, so it’s a good idea to check the wait times before you head to the airport and plan accordingly. You should arrive at the airport at least 2 hours before your scheduled departure time for domestic flights and 3 hours before international flights to allow enough time for security screening and other airport procedures.
Jacksonville International Airport Smoking Area
Smoking is not allowed inside the terminal building or on airport grounds at Jacksonville International Airport. The airport is a smoke-free facility, and smoking is strictly prohibited in all areas of the terminal, including the concourses, restaurants, and restrooms. This policy is in place to ensure the health and safety of all passengers and airport personnel, and to comply with local and state smoking regulations. If you need to smoke, you will need to exit the terminal and proceed to the designated smoking area, which is located outside of the terminal building. The smoking area is located near the curbside pickup area and is clearly marked with signs. It is recommended that you check with airport personnel or the official airport website to confirm the location of the designated smoking area before heading to the airport.
Jacksonville International Airport Map

Jacksonville International Airport Main Terminal

Jacksonville International Airport Concourse A

Jacksonville International Airport Concourse C

Jacksonville International Airport Level 1

Jacksonville International Airport Level 2

Jacksonville International Airport Aerial View

Jacksonville International Airport Hotels
There are several hotels located near Jacksonville International Airport that offer convenient accommodations for travelers. Some of the closest hotels to the airport include:
- Hyatt Place Jacksonville Airport: This hotel is located less than 1 mile from the airport and offers a complimentary shuttle service to and from the airport. It features a fitness center, outdoor pool, and free breakfast.
- Courtyard by Marriott Jacksonville Airport: This hotel is located less than 2 miles from the airport and also offers a complimentary shuttle service. It features a restaurant, fitness center, and outdoor pool.
- DoubleTree by Hilton Hotel Jacksonville Airport: This hotel is located less than 3 miles from the airport and offers a complimentary shuttle service. It features a fitness center, outdoor pool, and on-site restaurant.
- Fairfield Inn & Suites Jacksonville Airport: This hotel is located less than 3 miles from the airport and offers a complimentary shuttle service. It features a fitness center, outdoor pool, and free breakfast.
- Holiday Inn Express & Suites Jacksonville Airport: This hotel is located less than 4 miles from the airport and offers a complimentary shuttle service. It features a fitness center, outdoor pool, and free breakfast.
These are just a few of the many hotels located near Jacksonville International Airport. You can check the airport’s official website or a travel booking website for more options and to make reservations.
Jacksonville International Airport Lounges with timing
There are two lounges available at Jacksonville International Airport:
- Delta Sky Club: This lounge is located in Concourse A and is open daily from 5:00 AM to 7:30 PM. It is available to Delta Sky Club members, as well as Delta One and SkyTeam premium passengers. The lounge features comfortable seating, complimentary snacks and beverages, Wi-Fi, and workstations.
- USO Lounge: This lounge is located on the first floor of the main terminal near baggage claim and is available to active duty military personnel and their families. It is open 24 hours a day and features comfortable seating, televisions, a kitchenette, and Wi-Fi.
Note that lounge access is subject to availability and may require a membership or payment of a fee. It is recommended to check with the individual lounges for the latest information on operating hours, eligibility, and any associated fees.
Jacksonville International Airport Car Rental
What are the car rental companies at Jacksonville International Airport
There are several car rental companies available at Jacksonville International Airport, including:
- Alamo Rent A Car
- Avis Car Rental
- Budget Car Rental
- Dollar Rent A Car
- Enterprise Rent-A-Car
- Hertz Car Rental
- National Car Rental
- Thrifty Car Rental
The rental car companies are located in the Rental Car Center, which is adjacent to the main terminal building. To reach the Rental Car Center, passengers can take the free shuttle bus that operates 24/7 from outside of the baggage claim area on the lower level of the main terminal building. It is recommended to make a reservation with the rental car company ahead of time to ensure availability and to compare rates.
Jacksonville International Airport Bus Service
There are several bus services available at Jacksonville International Airport:
- JTA Skyway: This is an elevated train system that runs between the airport and downtown Jacksonville. The Skyway station is located on the lower level of the main terminal building, and trains run every 8-10 minutes during peak hours. The fare is $1.50 per person each way, and tickets can be purchased at the station using cash or credit card.
- JTA Bus Service: The Jacksonville Transportation Authority (JTA) also operates several bus routes that serve the airport. These buses stop at the bus shelter located at the end of the baggage claim area on the lower level of the main terminal building. The fares vary depending on the route and can be paid in cash or using a JTA-issued smart card.
- Shuttle Service: Several hotels and transportation companies offer shuttle service to and from the airport. The shuttle pickup area is located outside of the baggage claim area on the lower level of the main terminal building. It is recommended to check with your hotel or transportation company for schedules and fares.
- Rental Car Shuttle: The rental car companies provide a free shuttle service from the airport to the Rental Car Center. The shuttle pickup area is located outside of the baggage claim area on the lower level of the main terminal building.
It is recommended to check with the individual bus services for schedules and fares, as they may be subject to change.
Jacksonville International Airport Restaurants
Jacksonville International Airport has a variety of restaurants and food options throughout the terminal, including:
- Chick-fil-A (Main Terminal, Concourse A)
- Starbucks (Main Terminal, Concourse A, Concourse C)
- Freshens (Main Terminal, Concourse A)
- Quiznos (Main Terminal, Concourse A)
- Cinnabon (Main Terminal, Concourse A)
- Dunkin’ (Main Terminal, Concourse A)
- Firehouse Subs (Main Terminal, Concourse A)
- Vino Volo (Main Terminal, Concourse A)
- Auntie Anne’s (Main Terminal, Concourse C)
- Great American Bagel (Main Terminal, Concourse C)
- River City Brewing Company (Main Terminal, pre-security)
These are just a few of the many options available at the airport. Other options include fast food restaurants, cafes, bars, and sit-down restaurants. It is recommended to check the airport’s website for a full list of restaurants and their locations within the terminal.
Jacksonville International Airport Parking with Price
Jacksonville International Airport offers several parking options with different rates:
- Hourly Parking: Located in the parking garage adjacent to the main terminal building, this option is suitable for short-term parking. The rate is $2 for the first hour and $2 for each additional hour, up to a daily maximum of $22.
- Daily Surface Parking: Located in a lot next to the parking garage, this option is suitable for daily parking. The rate is $2 for the first hour and $2 for each additional hour, up to a daily maximum of $12.
- Daily Garage Parking: Located in the same garage as the hourly parking, this option is suitable for daily parking. The rate is $2 for the first hour and $2 for each additional hour, up to a daily maximum of $14.
- Economy Parking: Located in a lot near the airport entrance, this option is suitable for long-term parking. The rate is $2 for the first hour and $2 for each additional hour, up to a daily maximum of $8.
- Valet Parking: Located on the upper level of the parking garage adjacent to the main terminal building, this option is suitable for those who prefer a more convenient parking option. The rate is $28 per day.
Note that prices are subject to change, and it is recommended to check the airport’s website for the latest parking rates and availability.
Jacksonville International Airport Long Term Parking
Jacksonville International Airport offers an Economy Parking lot for long-term parking. The Economy Parking lot is located near the airport entrance and provides a shuttle service to the main terminal building. The shuttle service runs every 10-15 minutes from 4:00 AM to 12:00 AM.
The rate for the Economy Parking lot is $2 for the first hour and $2 for each additional hour, up to a daily maximum of $8. There is also a weekly maximum rate of $56 for stays of 7-14 days. After 14 days, the daily rate applies.
It is recommended to check the airport’s website for the latest parking rates and availability, as prices are subject to change.
Jacksonville International Airport Lost and Found
If you lose an item at Jacksonville International Airport, you can contact the Lost and Found department to see if it has been turned in. The Lost and Found department is located in the Terminal Management Office on the second floor of the main terminal building.
You can contact the Lost and Found department by phone at (904) 741-2022 or by email at [email protected]. When contacting the Lost and Found department, provide a detailed description of the lost item, the date and time it was lost, and any other relevant information.
If your item is found and turned in to the Lost and Found department, you will be contacted to arrange for its return. You may be required to provide identification and proof of ownership when claiming your lost item.